Why can’t my pet see the same veterinarian/veterinary technician each time we visit?
We make every effort to accommodate our clients’ requests. However, there may be circumstances that prevent a certain veterinary team member from being available during your pet’s visit. Scheduling conflicts, emergency situations, and vacation schedules all play a role in their availability. Please feel free to ask for a specific veterinarian or veterinary technician when you schedule your appointment, and we will do what we can to facilitate your request. However, please be understanding if we can’t. All of our team members are skilled professionals who look forward to your pet’s visit.
Do you offer any payment plans?
Yes we do!! We are pleased to work with an independent financial company called LendCare that provides payment plans. The link you can use to access their portal to see if LendCare is right for you is here. If you have any questions about our payment policy, please feel free to ask our staff.
What forms of payment do you accept?
We accept Debit, E-Transfer, Visa, MasterCard, as well as most eligible pet insurance plans. We request that you do not remit with cash.